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Refund Policy
  • We have recently updated our refund policy to make our valuable customers aware of our terms and conditions about getting a refund. Please read the below rules for our refund policy. When you create a matrimonial profile on this marriage bureau, agreeing to our terms and conditions means you agree to our refund policy, too.
  • When you register on this marriage site, you instantly become one of our prestigious members. Being one of the reliable online matrimonial agencies, we are pretty confident that you will find your soulmate here from our list of eligible brides and grooms
  • If you pay for the same membership package twice, you will get the refund of one transaction within 1-2 business day/s of the initial refund request. Please get in touch with us via email or call us on the given number in such a case. You will get the refund in the same method from which source or payment mode you have used.
  • You may cancel your membership on this matrimony site at any time, for any reason. Your premium membership on this matchmaker site is solely for personal use. If you wish to terminate your premium membership or delete your account, please acknowledge that none of the membership packages is refundable under any circumstances.
  • A full refund or a partial part of it cannot be given for any membership package used or not used by any user for whatever reason. Besides, the payments made by the member by way of registration/membership renewal fee/auto renewal is/are considered as non-refundable.
  • Also, please pay attention to the following rules of this marriage bureau. If the admins find the rules are broken by any user or receive any complaints, they will permanently ban the user from this marriage site without a refund.
  • You are advised to keep all the information provided to you by other members private and confidential on this matrimony site. You must obtain the member's permission who provided it to you before sharing it. Also, you will not request money, or any other form of financial assistance, from any member you meet on this marriage site. Such activities may result in taking legal actions against you.
  • You agree to use authentic and accurate information to represent yourself when joining this marriage site. You may not use fake pictures (celebrities, public figures, or anyone who is not an actual member) while creating your profile on this marriage bureau. Any other misleading information, including incorrect names, misrepresented actual age, location, religion, weight, height, profession, education, and any other item of such description, can result in a permanent ban without refund. Matrimonial profiles deemed suspicious or fraudulent will be rejected immediately with a permanent ban and no refund.
  • We can't refund if the users on this matrimony site choosing not to communicate or interact with you. Reasons for members not interested in contacting you include: incomplete or misleading information, poorly written profile, or your profile may not be appealing to others, etc. The reasons may sound harsh to you, but you can't raise a refund request on all such occasions.
  • We advise our valuable customers not to organize or participate in any fund transfer or asset transfer arrangements arranged by any member of this marriage bureau.
  • Creating multiple accounts for the same user is strictly prohibited. You will not share any vulgar material, pictures, or content. We discourage our users from promoting harmful or criminal thoughts, intent, or actions on this matchmaker platform.
  • Please be respectful and polite while communicating with the users on this matchmaker platform. If we receive any complaint of being rude, offensive, filthy, or disgusting, we'll ban your matrimony account immediately. Sending abusive messages, any form of harassment, sexual or otherwise, racism, violence, invasion of privacy, suggesting, engaging in, or enticing others to commit any illegal or immoral acts will result in a permanent ban without refund
  • Abusing our staff will not be tolerated in any way, shape, or form, resulting in a permanent ban without refund.
  • If you are not interested in being a member of this online matchmaker platform, please inform us via email or call us anytime. One of our customer service executives will help you delete your matrimonial account.
  • biyesadi.com reserves the right to add or make corrections to these conditions and policies without any prior notice.